Help Center


Shipping and Tracking

How long does shipping take?

Lost stolen or undelivered packages

Orders with incorrect address information

What countries do you ship to?

Will there be duties/taxes on my package?


Will my items all arrive in the same package?

Returns and Exchanges

What is your refund policy?

How do I return my order?

How do I exchange my order?

Damaged or incorrect products

Orders Changes/Cancellations

How do I edit or change my order?

How do I cancel my orders?

Discount codes and price adjustments


What payment methods do you accept?

When am I charged for my order?

Sales Tax

What currency are your products stated in?

What currency are your products stated in?


Who manufactures and designs the clothes?

Contact Information

How do I contact IAMNOCTURNAL with questions not addressed above?